We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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They did an outstanding job after I lost my wife of over 46 years, Sue. They explained the whole process and did a great job of communicating, keeping me in the loop throughout. A very professional organization.Ian Martin Inglis January 23, 2020
My wife passed away and I was lost and despondent. I had no idea what to do next. The Chaplain at the hospital recommended Heflebower so I made that very difficult phone call. Mike immediately put me at ease, assured me everything would be taken care of and took the matter into his own hands. He handled everything and made a painful process as painless and simple for me as possible. I can't thank him enough. I have instructed my daughter to contact Mike when my time comes, I feel comfort knowing he will guide her as he did me. This isn't a big business with dollar signs in their eyes. It's a good man and his wife helping people through the most difficult times of their lives.Rich S.
I normally do not leave reviews - but felt compelled to share my experience with Heflebower Funeral & Cremation Services. Heflebower was amazing from the initial call until the end. Communication/responses were near instantaneous, which was much needed for us to arrange a service for guests from multiple continents within a week. Mike and his team were professional and VERY personal throughout the entire engagement and accommodated all of our requests. A true leader in this service industry!Eric H. January 06, 2020
Mike and his team were so kind and compassionate after the unexpected death of my father. They guided us through everything we needed to do, even providing a checklist. He and Abby texted us frequently to let us know the status of everything and were so patient with our questions. We wanted to work with a small business that provided a personal touch and that’s exactly what we got. I would not hesitate for a second to recommend Heflebower.Lisa C.
So.. This review is long overdue.. I lost my son April 2018 when I was 6 1/2 months pregnant. He was stillborn, and it was so hard to leave him at the hospital.. I got recommendations from the hospital on funeral & cremation services and Mike was the most recommended. I filled out the release paperwork to allow him to pick up my son and soon after we left the hospital Mike reached out to me to let me know the process. He assured me he would take care of my baby. Through the time that passed he would keep me updated with text messages, updating me where they were in the process of cremating my son and sent me the link to order the urn. Once I got the phone call saying he and his urn were ready for pick up I got a sense of relief. I drove right over to pick him up and his urn and the engraving on it were just as I would ever imagine (given the situation). I am so grateful for Mike and the staff at Heflebower Funeral & Cremation.Samantha G